Bridgetech Automotive and Daktela UK Partner to Provide Unique Omni-channel Solutions to Customers

Based at Green Park in Reading, Bridgetech Group assists businesses with their technological and operational challenges, by providing innovative solutions, knowledge and expertise.

The award-winning claims technology and operational processing arm, Bridgetech Automotive, has worked with Daktela UK on a number of projects, to enhance the products and services Bridgetech Automotive provides to its clients, primarily around the Contact Centre technology space.

In 2020, the companies cemented their relationship by Bridgetech joining Daktela UK’s Partnership Programme. This move enables Bridgetech Automotive to seamlessly expand its portfolio and offer a wider range of additional services to its clients.

Matthew Porter, Bridgetech Group CEO, said “Our business is solely focused on delivering technology, data and operational disruption to the industries in which we operate, helping our clients provide an ever-better service to their customers. Using our in-house technology team, we conceptualise, develop, launch and evolve a growing collection of wholly owned Intellectual Property, working with specialist third parties to enhance that capability as and where appropriate. We’re delighted with our Daktela relationship and excited by the value our developing partnership can generate for our clients, harnessing Daktela’s omni-channel, cloud-based platform to further enhance our in-house capability“.

Steve McSherry, Commercial Director, Daktela UK, said: “It’s great to have Bridgetech Automotive on-board our new Partnership Programme. We have worked with Bridgetech for some time now but this partnership means that we can work far closer with them and provide direct technical support to their team.”

If you would like to find out how Daktela’s Partnership Programme can enhance your business, please call +44 (0)208 089 1452 to speak our UK Team.

About Bridgetech Automotive

Bridgetech Automotive provides services to clients across the UK, blending technology, people and advanced data analytics to deliver unique solutions. Bridgetech Automotive’s clients are mostly drawn from the Motor Insurance industry, where adherence to regulation, a first class customer experience and the implementation and control of effective processes are paramount. Bridgetech is headquartered in Reading, in the UK and delivers its people, process and technology strategy across a broad array of small, medium and large-scale clients.    

About Daktela UK Limited

Daktela UK Limited is part of the Daktela Group of companies. The Company was founded in 2005 and now has over 850 different customers supporting more than 21,000 users spread across over 20 different countries. Daktela core operations are based in the UK, Europe, Middle East and Asia Pacific with over 80 direct employees.