We support your company’s growth through better customer management. We have already implemented hundreds of small and large projects, and not only in the Czech Republic. See our most interesting stories, download the case study in PDF.

Správa zákaznické zkušenosti-EN-1
References - Anderson Brookes

Video Case Study NOTINO & Daktela

Video Case Study KIFLI.HU (Rohlí

Case Study E-zec Medical
(FREE download)

E-zec Medical awarded Daktela, a cloud-based customer care software company, the contract for their control centre operations. Read more.


Case Study Golden Charter
(FREE download)

One of the UK’s leading funeral plan providers, Golden Charter, has transformed its customer communications by migrating to Daktela’s cloud contact centre. Read more.

Case Study MUZIKER (FREE download)

Read the main reason why the MUZIKER online store chose
the Daktela omnichannel solution.

Daktela E-book I (FREE download)

Read in our e-book how to correctly compile an omnichannel strategy, or how to organise all communication channels into a single and clear platform. We recommend that you do not ignore our practical tips for customisation and configuration.

Daktela E-book II (FREE download)

Read in our e-book how to provide a first-class customer experience or how to make more use of artificial intelligence.