Cost optimisation in the contact centre

We advise you on how to optimize costs in your contact centre.

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More than 1200 clients trust Daktela everyday

Save money by maximising resources

Today, voicebots and chatbots can take over part of the communication with customers without any problems. You can then use your agents for the more demanding tasks.

AI and communication

We will help assess the effectiveness of your contact centre operations

Our specialists will come to your contact centre to complete a communications audit.  We use monitoring tools to determine how effective your current systems are and recommend how operations could be improved.


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Automation is the key to efficiency

Automate as many processes as possible to significantly reduce the cost of running your contact centre.

Automation of processes

A contact centre can be a source of business opportunities

Information obtained during communication via the Daktela application can be used as a resource.  Such as establishing further business cooperation or offering customers additional services.

Improve customer experience

Grow your business with our solution.

Contact us and find out more about how Daktela can help you.