We are proud to announce that Daktela Ltd. continues its path to global expansion by establishing an office in the Philippines to cater to the Asia-Pacific market.
Daktela is successfully expanding into the European markets since 2010, with its most recent expansions to UK in 2018 and Poland in 2019. Daktela sees the expansion in the Philippines region as means to contribute and to boost the global economy by enabling companies to provide remote work, not sacrificing on the quality of output to their customers. “Daktela is global company and serve hundrends of customers thoughout Europe. Our strategy is quite simple. We want to bring to small and medium-sized businesses in Asia-Pacific regionthe proven Multi-channel Contact Center solution, packed up with technologies common in enterprise products, at reasonable prices”, (David Hajek, CGO).
The Asia-Pacific region has been a high-growth area and the recent pandemic has experts still predicting a recovery in the area. Daktela decided it made perfect sense to establish its presence in the Philippines. The country has been the world’s top outsourcing destination for over a decade now due to their enormous amount of highly trained, English-speaking talent along with a robust infrastructure making it viable to be the planet’s shared services office. The country is home to 1.6 million Business Process Outsourcing agents servicing various geographies in the world.
Daktela provides enterprise-level suite of cloud-based software solutions such as Multi-Channel Contact Center software, Customer Relationship Management platforms, Cloud PBX, Robocaller, and Helpdesk solutions at a great value price for Small and Medium Businesses to thrive.