Nicereply

• Get real-time customer feedback
• Measurecustomer satisfaction, NPS (Net Promotion Score), CES (Customer Effort Score) or CSAT (Customer Satisfaction Score)
• Improve the customer experiencewith feedback from your clients
• Motivateagents in your customer support thanks to feedback from satisfied customers

Get more customer feedback than ever before with satisfaction surveys, NPS (Net Promotion Score) or CES (Customer Effort Score). Integrating Daktela with Nicereply will allow you to better understand your customers by getting feedback directly from Daktela. Get to know the heroes of your customer support with detailed statistics for individual teams and individuals.

Improve the customer experience with Nicereply.