Blue Cross Animal Rescue & Daktela

Blue cross

Blue Cross are one of the leading UK animal charities and have been a Daktela UK customer since 2017. The initial deployment was for a 15-seat contact centre solution implemented in their supporter care donations contact centre. In 2019 our solution was expanded to replace the remaining Avaya on-premise solution. In April 2019  we began a 12-month role out across the remaining 90 sites in the UK covering almost 650 users. The project has recently been completed.

We now support the original supporter care contact centre located within their Burford (Oxfordshire)  Head office together with a further 12 regional offices, 25 animal re-homing centres, 50 retail units and 4 (24/7)  Veterinary Hospitals. We have deployed a range of Yealink IP handsets, Softphones for contact centre users and 7 Polycom video conferencing units for the major sites.

Grow your business with Daktela

If you share the same values and like what we do, feel free to write to

See why more than 1200 companies use Daktela every day

Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market.

Read More

Daktela in Numbers


In the Contact Centre Market


Years in the industry


Business Customers




Global Offices