- Get real-time customer feedback
- Measure customer satisfaction, NPS (Net Promotion Score), CES (Customer Effort Score) or CSAT (Customer Satisfaction Score)
- Improve the customer experience with feedback from your clients
- Motivate agents in your customer support thanks to feedback from satisfied customers
Get more customer feedback than ever before with satisfaction surveys, NPS (Net Promoter Score) or CES (Customer Effort Score). Integrating Daktela with Nicereply will allow you to better understand your customers by getting feedback directly from Daktela. Get to know the heroes of your customer support with detailed statistics for individual teams and individuals.
Improve the customer experience with Nicereply.