VoIP & International Phone Numbers Services
With any Cloud based deployment, connectivity is often the key, and no more so than when considering the associated voice services.
Working with several established voice service providers, we ensure that we are able to provide a range of voice services for our customers based on secure SIP (Session Initiation Protocol) services connected through our UK Data centre. SIP is commonly used for establishing sessions between two or more telecommunications devices over the Internet and as such is the foundation of most Voice Over Internet services.
BASIC FEATURES
Modern voice solution
Voice over IP services deliver a complete, fully digital, secured, and much cheaper solution when compared to existing, expensive, legacy landlines that they replace.
Online billing
Our customers have the option to access our online Webcare billing application if needed. This provides them with a real time listing of their calls and payments. It is available by way of a secure web interface.
Anti-fraud measures
We have a range of multilayer anti-fraud systems in place which are frequently updated. In addition, customers can limit monthly spending online if required.
Unlimited number of simultaneous calls
Our SIP trunks come with an unlimited number of simultaneous voice channels. No extra licenses or charges are necessary.
Number porting
Your current phone numbers can easily be ported-in to our network and if needed, you can port-out your numbers to another operator at any time. All porting fees are regulated by UK Telecoms regulator (OFCOM).
DID numbers or bulk numbers
We can assign you with a regular fixed number (Direct dial) from over 60 countries world-wide. In addition, we can also provide local toll-free services of non-geographic numbers for any of the listed countries.
Contact us and get you know how Daktela can help your business grow.
TECHNICAL PARAMETERS OF THE SERVICE
- Supported VoIP protocols are SIP and IAX2
- Supported codecs are G729, G711a (alaw), G711u (ulaw), GSM, G722, or OPUS
- Our SIP trunks can be further secured with standardised protocols – SIP TLS and SRTP.
- Proven compatibility with many vendors – Daktela PBX, Asterisk, Cisco, Nortel, Siemens, Avaya, Broadsoft
- Technical support is provided 24×7×365, including proactive monitoring via our Network Operating Centre (NOC)
