SDL Group & Daktela

As well as building and renting their own properties they provide a range of services to banks and building societies in respect of property sales and have their own Auction house for selling 3rd party properties.
In 2019 they selected Daktela UK to replace their existing cloud-based solution provided by Vodafone. SDL group contracted for 12 months for 300+ Contact Centre users primarily based on Voice and e-mail. The system installation was completed and went live in June 2019.
Recently we completed a migration to home working in response to the Coronavirus Pandemic and this was successfully completed within two weeks. Wayne Elliot (Group IT Director) directly attributed the success of the company during the current crisis to the work completed by Daktela UK.
If you share the same values and like what we do, feel free to write to jobs@daktela.com.
See why over 1200 companies use Daktela every day
Read interesting stories of companies that gained not only new customers, but also a better standing in the market thanks to more effective communication.
Read MoreDaktela in Numbers
In the Contact Center Market
Years in the market
Satisfied customers
Employees
Branches
Book a Demo
Please fill out the form and you will be contacted shortly by someone in our team.
- We will highlight to you what Daktela can do for your business
- Arrange a Demo
Talk to our sales