Travel offices and agencies

 

Maximize efficiency and accuracy in a fast-paced environment.

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More than 1200 clients trust Daktela everyday

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Daktela solution for you

Stay connected with your customers on any channel

Wherever your customers are, they can contact you on the channel that suits them best. Chat, email, phone or social are all supported and saved and recorded in one centralized system.

Omnichannel communication

Sophisticated distribution of incoming calls

Direct incoming customer calls to the best people on your team to deal with specific queries.

Inbound

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Effective Performance

Wherever your customers are, they can contact you on the channel that suits them best. Chat, email, phone or social are all supported and saved in one centralized system.

Reporting Tools

Process your customers up to 30% faster

From booking and modifying reservations to checking payment statuses, you can offer the best customer experience by picking up faster and reducing resolution time.

Enhance customer communication

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Contact us and find out more about how Daktela can help you.

Expand your business with Daktela