Who Are We?
Hi! We are Daktela, leading innovators in the field of contact centers and customer communication. We offer top-tier communication management solutions that allow companies to efficiently interact with customers across various channels from a single, intuitive platform. Our technology is trusted by more than 1,400 customers across the EU, UK, AE, and more, including companies like Packeta, Notino, PPL, Rohlik, Partners Banka, and many others.
What Awaits You Here?
Imagine a job where technology takes center stage, bringing new challenges every day. We are looking for a skilled and organized colleague to take care of our back office, manage hardware and software records, and support the entire company.
Your daily tasks will include:
- Managing and recording hardware and software across the company
- Supporting internal users (Windows, macOS, Linux)
- Handling user requests—account management, SSH keys, etc.
- Organizing tickets and responses on Slack
- Communicating with international colleagues in English (spoken and written)
- Administrative tasks related to infrastructure
- Collaborating with the IT team on various projects
What Technologies Will You Work With?
You'll have the opportunity to work with modern and stable technologies, such as:
- Linux (we use Alma and Debian on our servers)
- Virtualization technologies (currently Proxmox)
- Automation tools like Ansible
- Bash, Python, and other programming and scripting basics
- User hardware such as DELL and MacBook M2/M3
What Makes You the Perfect Candidate:
- You’re a passionate enthusiast who loves technology, hardware, and tinkering
- You’re approachable and communicative
- You can stay organized and stand your ground when needed
- You have experience with Linux, macOS, and at least some experience with Windows
- You’re familiar with user hardware (you know what a CPU i5, i7, EPYC, RAM, NVMe are)
- You can manage a centrally-controlled antivirus
Why Join Us?
- Quality hardware and software equipment, with access to the latest technologies and specialized projects
- Your first project: Automating user account management
- Rewards: Twice a year, we distribute bonuses based on company profits
- Modern offices: New, modern offices at OC Atrium Flora, Thursday snacks, and a Fresh Point in our HUB
- Flexibility: A flexible work environment, including the option for home office
- Care for mind and body – benefits: 5 weeks of vacation, sick days, meal allowances, Multisport card (also for family members)
- Technology setup: Laptop of your choice (MAC or DELL), mobile plan, and phone
- Comfortable work environment: Dog-friendly office, celebrations for birthdays, anniversaries, and project completions
- We’re not a corporation—new ideas are always welcome and never discarded
Join us and become part of a team that continuously pushes the boundaries in the world of communication. Be a part of a company where every innovation is welcome and where you can contribute to success, no matter your role.
Don’t hesitate—show us your passion, and you’ll gain experience here! Send us your CV or LinkedIn profile and join us for an online meeting to get to know each other a little.
