Reporting & Wallboards
Daktela Wallboard displays real-time call centre status on screens or browsers, providing clear, immediate reporting and statistics.
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Widget system
Daktela Wallboard offers many pre-made statistical widgets that you can use to create your own customised wallboard.
Setting KPI values
Daktela Wallboard lets you set KPI values for widgets, highlighting statistics in different colours if they fall below expectations. This allows you to quickly spot issues in the call centre.
Real-time information
The Daktela platform calculates all statistics in real time. That's why the Daktela Wallboard also displays up-to-date information without any delay.
Advanced filters
Pinpoint Your Needs
Daktela Reporting provides users with advanced filtering functionality to filter exactly the data you need to see in your reports.
Design Tailored Reports
Prepare detailed statistics in Daktela Reporting, consolidating all necessary reports without needing to click each one separately.
Don’t take our word for it, look what our clients have to say
We have worked with Daktela for over 15 years. They have helped us grow our customer base and improve our communications.
Ludmila Foltýnová
We are thoroughly impressed with Daktela's professionalism. The flexibility of the solution means it can easily integrate with our existing information systems.
Ondřej Křivan
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