As an open solution, the Daktela platform provides pre-built integration tools for popular CRM, e-shop, WFM, and back-office systems. Some integrations can be activated directly in the Daktela interface with just a few clicks, while others include a smart phone bar within the application.
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Integrate your external app in a pop-up window.
Display your external app in agent activities in Daktela.
API calls enabling communication between Daktela and your system based on events.
Direct communication between your system and Daktela.
Integration of agent functions on the client side of your application.
Integration of agent functions on the client side of your application.
Integration using our REST API in your mobile app using the Flutter platform.
Manage Daktela contacts, tickets, and records directly from your Python application.
Type-safe integration of Daktela into your Java applications via Maven or Gradle.
Integrate Daktela into your .NET applications with a strongly typed, NuGet-distributed connector.
Give AI assistants secure, read-only access to your Daktela data via MCP.
