Calls are at the forefront of the Desktop App – accept incoming calls, dial outgoing calls and work with campaigns.
Easy setup
Simply log in to your Daktela account and start calling right away. No complicated setup necessary.
Send SMSs
Send outgoing SMSs to your contacts or start SMS chats, allowing you to have realtime conversations with your customers.
Manage your user states
Start and end pauses, log in and out of queues and manage your devices. Directly from the app or your operating system tray.
See your activities
All your open, waiting, recent and missed activities in one place, allowing you to keep tabs on your work.
Discover Daktela Contact Centre
The Desktop app complements your Contact Centre. Everything you need to delight your customers in one place. Omnichannel reach, productivity tools, real-time overview and historical stats and reporting.
