Daktela WFM – Workforce Management for contact centres
Campaign Voicebot

AI outbound voicebot that calls thousands of contacts

Automate outbound campaigns without growing your team. Faster lead contact. Higher conversions. Lower costs.

Manage your campaigns with Daktela AI Voicebot from one clear platform — with results, reports and statistics always at hand.

Trusted by more than 1,600 companies
Trusted by 28 000+ professionals
Effectiveness

Why choose Daktela AI Voicebot?

Manage your campaigns with Daktela AI Voicebot from one clear platform. Results, reports and statistics always at hand with one click.

01
Instant campaign launch
Upload your contacts, set up the scenario, and the voicebot starts calling immediately.
02
Up to thousands of calls a day
No waiting, no team overload. The calling capacity scales to your exact needs.
Live Campaign Dashboard
1,452
Numbers Dialed
48h15m
Time Saved
Active Calls
03
Higher conversions through speed
Speed is key - Daktela AI voicebot calls instantly and routes qualified leads directly to your sales reps.
04
Intelligent conversations
The voicebot reacts flexibly to client answers, driving a natural and fluid dialogue.
READY FOR CAMPAIGNS
Most common automation scenarios
Lead qualification
Order or attendance confirmation
Payment reminders
Satisfaction surveys
Data updates
Call routing to human agents upon interest
Performance

Real results from real customers

50%
faster response time
1500+
hours saved monthly
47%
reduction in response times
52%
more emails handled by agent
Core features

Features that
make the difference

Intuitive no-code builder

Build and edit voicebot flows visually — no coding required. Create and iterate on call scenarios in minutes, not weeks.

System integrations in real time

The voicebot connects to your CRM, helpdesk and e-shop. It retrieves and updates real data live during the call — no generic responses, no delays.

Smooth handover to a live agent

When the voicebot reaches its limits, it transfers the call to a human operator — including the full conversation transcript and context. The customer never has to repeat themselves.

Voicebot that calls on your behalf

Database dialling, satisfaction surveys, contact verification. Hundreds of calls per day — fully automated and effortless.

Knowledge Base & multilingual support

Connect the voicebot to Daktela KB or external sources. Use one language across multilingual conversations.

Ready to
transform your
customer service?
See how AI automation can
fundamentally change the way
your contact centre works.
See AI in action
AI Suite

Daktela AI

AI Campaign Voicebot is part of our AI suite. They all share the same builder, the same data and the same philosophy.
Unified conversational builder
One tool for voicebots, chatbots and email automation.
Unified campaign management
Voice campaigns and all other communication channels managed in one system.
Daktela WFM – drag-and-drop shift scheduling with real-time compliance monitoring
Contact Centre

Native integration with Daktela PBX Omnichannel

The voicebot is fully connected to the contact centre – live agents and AI work as one team.
live agents and AI bots work side by side.
Automatic handover of hot leads
When a customer shows interest, they are immediately transferred to an available sales rep.
Data from every call
Recording, transcript and evaluation directly in the system.
and consistent responses.
One platform. Full control.
Manage campaigns, operators and AI voicebots in one environment.
AI campaign voicebot for sales
Automatically records responses, updates CRM and creates tickets. Your sales team always has up-to-date data.
Customer Stories

Success stories that inspire

Request a demo
10 sites unified into 1 platform
“Daktela's ticketing system gives us a single source of truth for every customer interaction. We track progress at every stage across all our sites and ensure nothing falls through the cracks.”
100% FCA compliance
“Daktela delivered a highly secure, auditable platform ensuring readiness for new FCA regulations without disrupting customer service. The phased migration gave us complete confidence.”
1,500 users
on 1 cloud
“Daktela delivered a highly secure and reliable platform that significantly improved our operational resilience across the board, and ultimately enhanced the overall patient care experience.”
Support in
27+ countries
“By bringing all our communication platforms into one place, Daktela has allowed us to perfectly oversee every single customer interaction and maintain high quality as we grow globally.”

Frequently Asked Questions

Thousands. Scaling is not limited by team capacity.

Yes. The voicebot transfers hot leads directly to your sales reps.

Yes. Data updates happen automatically.

Yes. It runs on Daktela’s own secure infrastructure, fully compliant with GDPR.

Customers matter

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