Stay connected 24/7 with a chatbot that’s always on! Instantly respond to customers, streamline your conversations, and discover how AI can take your communication game to the next level.
Craft your chatbot without breaking a sweat! Tap into user-friendly designs, rich integrations, and interactive elements to deliver outstanding customer experiences across all your channels.
Creating our chatbot is easy
Craft intricate communication flows effortlessly with our user-
friendly graphical interface. This tool supports inputs from Natural
Language Processing (NLP) and a variety of actions, including
events and APIs, producing outputs ranging from messages and
integrations to buttons and widgets.
Consolidate channels
Automate all channels and platforms and integrate the Chatbot with Webchat, FB Messenger, Whatsapp, Viber, Instagram, or MS Teams channels.
Effortless integration
Our chatbots integrate flawlessly with your current infrastructure, enhancing operational efficiency without the reliance on external products.
Utilise our pre-designed templates
Gain access to an extensive collection of pre-designed templates
that streamline handling user inquiries and extracting specific
information, significantly accelerating the bot development
process.
Include interactive elements
Utilise sophisticated natural language processing to accurately
discern and react to user intentions with interactive elements like
buttons, carousels, and images.
Use advanced forms
Enable users to provide structured information via sophisticated form
submissions.
Daktela chatbot helps across industries
From e-commerce to travel, see how Daktela chatbots are helping businesses improve customer interactions. Watch the videos to find out more.
Boost your customer service with features designed for seamless communication, personalized interactions, and insightful analytics. Manage countless conversations effortlessly and optimize your strategy with custom reports.
Personalized experience
Tailor interactions to individual user histories and preferences for a uniquely personalized conversation experience.
Expandable Capacity
Efficiently manage from dozens to hundreds of interactions at once with our scalable solutions.
Global communication
Engage with an international audience with support for numerous European languages.
In-depth Analytics
Access comprehensive analytics on interactions between chatbots and operators to guide strategic decisions.
Interaction Oversight
Keep track of exchanges between bots and visitors for enhanced supervision, while facilitating the NLP training process.
Custom reports
Obtain insights into conversations and tailor bot actions based on customer insights for optimized performance.
Why companies choose Daktela chatbot
See why businesses rely on our chatbots for smarter customer service. From reducing costs to driving sales and improving satisfaction, Daktela is the choice for modern communication.
The 11-member customer service team’s effectiveness is easily measured and optimized with reporting. Before Daktela, multiple softwares were used—now, Daktela replaces them all.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Již více než 8 let se spoléháme na řešení společnosti Daktela. Každý den je používá více než 1 000 našich agentů, což nám umožňuje poskytovat našim klientům špičkové služby.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
A Leziter az online vásárlói bizalom és stratégiai döntések révén növelte bevételeit. A hatékonyabb munkavégzés érdekében bevezették a Daktelát, amelyet most minden részleg használ.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Dzięki pełnej integracji kontrolujemy połączenia, co pozwala skupić się na zadowoleniu klientów dzięki automatycznym informacjom zwrotnym i narzędziom do raportowania online i offline.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Sa punom integracijom imamo potpunu kontrolu nad pozivima, što nam omogućava da poboljšamo zadovoljstvo klijenata koristeći automatske povratne informacije i kvalitetne alate za izveštavanje.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Colaborarea haaus – Daktela a optimizat Customer Care, extins baza de clienți și diversificat canalele de comunicare. Soluțiile tehnice și suportul Daktela România au fost cheia succesului.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Hlavným dôvodom zavedenia omnichannel riešenia Daktela bola potreba efektívneho nástroja na riadenie podpory, ktorý zjednodušuje komunikáciu a zlepšuje výkon kontaktného centra.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Naše stranke so prioriteta. Daktela ponuja varno, zanesljivo in stroškovno učinkovito rešitev, ki podpira SMS, WhatsApp in hibridno delo, hkrati pa omogoča enostavno širitev komunikacije.
