Handles hundreds of conversations simultaneously, identifies users, tracks orders and updates accounts in real time. Conversations are handed over to live agents smoothly and only when needed.
Our AI goes beyond answering. Connected to your knowledge base, tools and APIs, it resolves customer requests independently - from CRM updates to order management.
Gain deep insights into every interaction. Monitor AI resolution rates and customer sentiment in real-time to continuously optimize your chatbot’s scenarios.
When human intervention is needed, the chatbot hands over the conversation to an agent along with the full history. No need to repeat information.
Automate up to 93% of routine customer interactions. Reduce operational costs significantly while freeing up your live agents to handle complex, high-value tasks.
Usually within a few working days. For simpler scenarios, even faster — no hardware or complex IT setup needed.
Webchat, Messenger, Instagram, WhatsApp, Viber and SMS — all managed from a single unified interface.
Yes, our chatbots integrate seamlessly with your existing systems — CRM, e-shop, internal databases — and respond using real data, not generic answers.
The chatbot smoothly hands over the conversation to a live agent, including the full chat history. No need for the customer to repeat themselves.
Yes, all data is encrypted and stored in secure data centres fully compliant with European GDPR standards.
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