The Daktela Chatbot, empowered with AI for contextual comprehension, facilitates human-like interactions, retains conversational context, and boosts the efficiency and quality of customer service.
Equipped with AI, the Daktela Mailbot efficiently manages a broad spectrum of email communication tasks, thereby saving time and reducing costs while
offering 24/7 personalized support.
Functioning as an advanced voice assistant,
the Daktela Voicebot delivers prompt and
sophisticated responses to customer inquiries, mimicking the experience of conversing with a live agent.
The Daktela RBM bot enhances customer
communication through SMS, chat, and social media by delivering multimedia content and streamlining orders and bookings. It's perfectly suited for promotional, marketing, and sales activities.
Voicebots, chatbots, and mailbots have been demonstrably effective in reducing company expensesby assuming the workload of numerous operators.
Round-the-Clock Customer Support
Our artificial intelligence solutions operate tirelessly, ensuring customer requests are addressed promptly, even at 2 a.m. on weekends.
Operational Load Reduction
Integrated with CRM systems, our bots can personalize interactions by addressing customers by name, verifying identities, or suggesting additional purchases.
Beyond Push-Button IVR
With a 98% accuracy rate in understanding customer intents, our bots facilitate direct connection to the appropriate department, eliminating the need for traditional push-button navigation.
Tone Adaptation
Our bots are designed to not only reflect your brand's voice but also to adjust their communication style based on the context of the interaction.
Personalized Interactions
Integrated with CRM systems, our bots can personalize interactions by addressing customers by name, verifying identities, or suggesting additional purchases.
Complex Dialogues
Empowered to check order statuses, process complaints, and gather essential data, our bots can be tasked with various routine operations, tailored to your needs.
