Discover Our Advanced Features

Effectively oversee both inbound and outbound interactions, analyze performance metrics, automate tasks, and provide outstanding service across multiple channels. Step into the future of contact center management.

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AI Chatbot

Reduce costs, free employees from repetitive tasks, and enhance customer service

Analytics and Reporting

Advanced Analytics allows our customers to create their own individual reports using their data.

CRM Software

Daktela Customer Relationship Management (CRM) can be included as an integral part of your solution.

Call Centre Dialler

Outbound campaigns provide you with the tools to contact customers directly.

Call Centre for MS Teams

Daktela for Microsoft Teams provides a level of integration that combines the best of both platforms.

Click to Dial – Click to Call Me Service

Daktela Web Click-to-Call is a call back widget you can put on your website.

Contact Centre Reporting Tools

Real-time statistics and historical reports are among the most powerful features of the Daktela platform.

Daktela Browser Extension

With this Daktela browser extension, you can control calls without having to have Daktela open.

Desktop App

A simple tool that you can use to dial and receive calls and to fill out information about the interaction.

Facebook Messenger Channel for Business

Powerful communication channel which should form a part of any organisation’s customer contact strategy.

Inbound Contact Centre and Call Centre Software

Using dynamic inputs we can route calls to the right person every time.

Knowledge base

Allows you to view and search articles and save new information and procedures for everyone to view.

Live Chat – Online Chat Channel

Adding Daktela WebChat to your website or e-shop is simple and takes minutes.

Mobile Application

Core Daktela functionality is also available using our mobile application for Android and iOS (iPhone, iPad).

Robocaller

Daktela Robocaller is an automated dialling application which requires no agent involvement.

SMS Chat for Business

Two-way communication with your customers via SMS messages.

Ticketing System Contact Centre Solution

Modern web interface for user-friendly processing of customers’ requests and internal corporate tasks.

Viber as Business Channel Solution

Viber is a free messaging application used by more than a billion users worldwide.

Wallboard – Real-Time Information and Statistics

LCD Wallboard is a web application which provides a real time display status of the contact centre.

WhatsApp Business – WhatsApp Business API Connector

Thanks to WhatsApp and Daktela, you can now be even closer to your customers.

AI Chatbot

Reduce costs, free employees from repetitive tasks, and enhance customer service

Analytics and Reporting

Advanced Analytics allows our customers to create their own individual reports using their data.

CRM Software

Daktela Customer Relationship Management (CRM) can be included as an integral part of your solution.

Call Centre Dialler

Outbound campaigns provide you with the tools to contact customers directly.

Call Centre for MS Teams

Daktela for Microsoft Teams provides a level of integration that combines the best of both platforms.

Click to Dial – Click to Call Me Service

Daktela Web Click-to-Call is a call back widget you can put on your website.

Contact Centre Reporting Tools

Real-time statistics and historical reports are among the most powerful features of the Daktela platform.

Daktela Browser Extension

With this Daktela browser extension, you can control calls without having to have Daktela open.

Desktop App

A simple tool that you can use to dial and receive calls and to fill out information about the interaction.

Facebook Messenger Channel for Business

Powerful communication channel which should form a part of any organisation’s customer contact strategy.

Inbound Contact Centre and Call Centre Software

Using dynamic inputs we can route calls to the right person every time.

Knowledge base

Allows you to view and search articles and save new information and procedures for everyone to view.

Live Chat – Online Chat Channel

Adding Daktela WebChat to your website or e-shop is simple and takes minutes.

Mobile Application

Core Daktela functionality is also available using our mobile application for Android and iOS (iPhone, iPad).

Robocaller

Daktela Robocaller is an automated dialling application which requires no agent involvement.

SMS Chat for Business

Two-way communication with your customers via SMS messages.

Ticketing System Contact Centre Solution

Modern web interface for user-friendly processing of customers’ requests and internal corporate tasks.

Viber as Business Channel Solution

Viber is a free messaging application used by more than a billion users worldwide.

Wallboard – Real-Time Information and Statistics

LCD Wallboard is a web application which provides a real time display status of the contact centre.

WhatsApp Business – WhatsApp Business API Connector

Thanks to WhatsApp and Daktela, you can now be even closer to your customers.

AI Chatbot

Reduce costs, free employees from repetitive tasks, and enhance customer service

Analytics and Reporting

Advanced Analytics allows our customers to create their own individual reports using their data.

CRM Software

Daktela Customer Relationship Management (CRM) can be included as an integral part of your solution.

Call Centre Dialler

Outbound campaigns provide you with the tools to contact customers directly.

Call Centre for MS Teams

Daktela for Microsoft Teams provides a level of integration that combines the best of both platforms.

Click to Dial – Click to Call Me Service

Daktela Web Click-to-Call is a call back widget you can put on your website.

Contact Centre Reporting Tools

Real-time statistics and historical reports are among the most powerful features of the Daktela platform.

Daktela Browser Extension

With this Daktela browser extension, you can control calls without having to have Daktela open.

Desktop App

A simple tool that you can use to dial and receive calls and to fill out information about the interaction.

Facebook Messenger Channel for Business

Powerful communication channel which should form a part of any organisation’s customer contact strategy.

Inbound Contact Centre and Call Centre Software

Using dynamic inputs we can route calls to the right person every time.

Knowledge base

Allows you to view and search articles and save new information and procedures for everyone to view.

Live Chat – Online Chat Channel

Adding Daktela WebChat to your website or e-shop is simple and takes minutes.

Mobile Application

Core Daktela functionality is also available using our mobile application for Android and iOS (iPhone, iPad).

Robocaller

Daktela Robocaller is an automated dialling application which requires no agent involvement.

SMS Chat for Business

Two-way communication with your customers via SMS messages.

Ticketing System Contact Centre Solution

Modern web interface for user-friendly processing of customers’ requests and internal corporate tasks.

Viber as Business Channel Solution

Viber is a free messaging application used by more than a billion users worldwide.

Wallboard – Real-Time Information and Statistics

LCD Wallboard is a web application which provides a real time display status of the contact centre.

WhatsApp Business – WhatsApp Business API Connector

Thanks to WhatsApp and Daktela, you can now be even closer to your customers.

AI Chatbot

Reduce costs, free employees from repetitive tasks, and enhance customer service

Analytics and Reporting

Advanced Analytics allows our customers to create their own individual reports using their data.

CRM Software

Daktela Customer Relationship Management (CRM) can be included as an integral part of your solution.

Call Centre Dialler

Outbound campaigns provide you with the tools to contact customers directly.

Call Centre for MS Teams

Daktela for Microsoft Teams provides a level of integration that combines the best of both platforms.

Click to Dial – Click to Call Me Service

Daktela Web Click-to-Call is a call back widget you can put on your website.

Contact Centre Reporting Tools

Real-time statistics and historical reports are among the most powerful features of the Daktela platform.

Daktela Browser Extension

With this Daktela browser extension, you can control calls without having to have Daktela open.

Desktop App

A simple tool that you can use to dial and receive calls and to fill out information about the interaction.

Facebook Messenger Channel for Business

Powerful communication channel which should form a part of any organisation’s customer contact strategy.

Inbound Contact Centre and Call Centre Software

Using dynamic inputs we can route calls to the right person every time.

Knowledge base

Allows you to view and search articles and save new information and procedures for everyone to view.

Live Chat – Online Chat Channel

Adding Daktela WebChat to your website or e-shop is simple and takes minutes.

Mobile Application

Core Daktela functionality is also available using our mobile application for Android and iOS (iPhone, iPad).

Robocaller

Daktela Robocaller is an automated dialling application which requires no agent involvement.

SMS Chat for Business

Two-way communication with your customers via SMS messages.

Ticketing System Contact Centre Solution

Modern web interface for user-friendly processing of customers’ requests and internal corporate tasks.

Viber as Business Channel Solution

Viber is a free messaging application used by more than a billion users worldwide.

Wallboard – Real-Time Information and Statistics

LCD Wallboard is a web application which provides a real time display status of the contact centre.

WhatsApp Business – WhatsApp Business API Connector

Thanks to WhatsApp and Daktela, you can now be even closer to your customers.

AI Chatbot

Reduce costs, free employees from repetitive tasks, and enhance customer service

Analytics and Reporting

Advanced Analytics allows our customers to create their own individual reports using their data.

CRM Software

Daktela Customer Relationship Management (CRM) can be included as an integral part of your solution.

Call Centre Dialler

Outbound campaigns provide you with the tools to contact customers directly.

Call Centre for MS Teams

Daktela for Microsoft Teams provides a level of integration that combines the best of both platforms.

Click to Dial – Click to Call Me Service

Daktela Web Click-to-Call is a call back widget you can put on your website.

Contact Centre Reporting Tools

Real-time statistics and historical reports are among the most powerful features of the Daktela platform.

Daktela Browser Extension

With this Daktela browser extension, you can control calls without having to have Daktela open.

Desktop App

A simple tool that you can use to dial and receive calls and to fill out information about the interaction.

Facebook Messenger Channel for Business

Powerful communication channel which should form a part of any organisation’s customer contact strategy.

Inbound Contact Centre and Call Centre Software

Using dynamic inputs we can route calls to the right person every time.

Knowledge base

Allows you to view and search articles and save new information and procedures for everyone to view.

Live Chat – Online Chat Channel

Adding Daktela WebChat to your website or e-shop is simple and takes minutes.

Mobile Application

Core Daktela functionality is also available using our mobile application for Android and iOS (iPhone, iPad).

Robocaller

Daktela Robocaller is an automated dialling application which requires no agent involvement.

SMS Chat for Business

Two-way communication with your customers via SMS messages.

Ticketing System Contact Centre Solution

Modern web interface for user-friendly processing of customers’ requests and internal corporate tasks.

Viber as Business Channel Solution

Viber is a free messaging application used by more than a billion users worldwide.

Wallboard – Real-Time Information and Statistics

LCD Wallboard is a web application which provides a real time display status of the contact centre.

WhatsApp Business – WhatsApp Business API Connector

Thanks to WhatsApp and Daktela, you can now be even closer to your customers.

Discover Our Advanced Features

Effectively oversee both inbound and outbound interactions, analyze performance metrics, automate tasks, and provide outstanding service across multiple channels. Step into the future of contact center management.

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