The most popular combinations of communication channels
Voice + Email
€50
/month
Experience the convenience and efficiency of our Voice and E-mail Channel solutions combined in one comprehensive package, tailored to meet all your communication needs, and enjoy significant savings with our Voice + E-mail bundle.
Upgrade your communication game with our Voice + E-mail + Webchat bundle, providing a complete package of our reliable and feature-packed Voice, E-mail, and Webchat Channel solutions, all in one convenient package, at an unbeatable price.
With the Omnichannel package, you will give your customers the opportunity to contact you in all the modern ways of the 21st century. All channels are stored in a single thread so you can see a customer’s entire history in one place.
Efficiently manage customer inquiries and support requests with an intuitive ticketing system, improving response times and enhancing customer satisfaction.
Reports & Analytics
Gain real-time insights on connected operators,listen to them and track their historical performance effortlessly.
Real Time Panel
Monitor your communication channels in real-time and respond promptly to customer needswith our user-friendly Real-time Panel solution.
Mobile Application
Stay connected on-the-go with our mobileapplication, enabling you to access and manageall communication channels from your mobiledevice with ease and convenience.
QA Reviews
Ensure quality control and improve agentperformance with our comprehensive QAReviews solution, enabling you to track andanalyze customer interactions for actionableinsights.
Knowledge Base
Enhance customer satisfaction with our all-inclusive knowledge base solution. And tailor itto meet the specific needs of your contactcenter.
Don’t take our word for it, look what our clients have to say
We have worked with Daktela for over 15 years. They have helped us grow our customer base and improve our communications.
Ludmila Foltýnová
NOTINO
We are thoroughly impressed with Daktela's professionalism. The flexibility of the solution means it can easily integrate with our existing information systems.
