Explore flexible pricing
Choose Your Channels, Customize Your Solution — Discover Daktela's adaptable pricing structure tailored to your communication needs
CORE LICENSES
Pick & Mix
Voice
€30
/user/month/
What’s included
Inbound and Outbound calls
Unlimited simultaneous calls
Advanced call routing to the most suitable operator
Auto Call recording
E-mail
€30
/user/month
What’s included
More than just an email client
Advanced templating system
Unlimited number of connected email addresses
Automatic distribution to the most suitable operator
Webchat
€15
/user/month
What’s included
Scalable Chatbot
Customize the design according to your ideas and brand
Advanced chat interaction customisation
Click-to-call functionality
Real-time communication
SMS
€12
/user/month
What’s included
Two-way communication
Advanced templating system
Automatic distribution to the most suitable operator
Automatic replies
Social
€25
/user/month
What’s included
Facebook Messenger
Instagram Direct Messenger
WhatsApp Business
Advanced templating system
Managing Facebook comments
CHANNEL BUNDLES
The most popular combinations of communication channels
Voice + Email
€50
/user/month
Experience the convenience and efficiency of our Voice and E-mail Channel solutions combined in one comprehensive package, tailored to meet all your communication needs, and enjoy significant savings with our Voice + E-mail bundle.
Voice + E-mail +  Webchat
€62
/user/month
Upgrade your communication game with our Voice + E-mail + Webchat bundle, providing a complete package of our reliable and feature-packed Voice, E-mail, and Webchat Channel solutions, all in one convenient package, at an unbeatable price.
All Channels
€86
/user/month
With the Omnichannel package, you will give your customers the opportunity to contact you in all the modern ways of the 21st century. All channels are stored in a single thread so you can see a customer’s entire history in one place.
FUNCTIONS
With each license above
Efficiently manage customer inquiries and support requests with an intuitive ticketing system, improving response times and enhancing customer satisfaction.
Gain real-time insights on connected operators,listen to them and track their historical performance effortlessly.
Monitor your communication channels in real-time and respond promptly to customer needswith our user-friendly Real-time Panel solution.
Stay connected on-the-go with our mobileapplication, enabling you to access and manageall communication channels from your mobiledevice with ease and convenience.
Ensure quality control and improve agentperformance with our comprehensive QAReviews solution, enabling you to track andanalyze customer interactions for actionableinsights.
Enhance customer satisfaction with our all-inclusive knowledge base solution. And tailor itto meet the specific needs of your contactcenter.
Don’t take our word for it, look what our clients have to say
We have worked with Daktela for over 15 years. They have helped us grow our customer base and improve our communications.
Ludmila Foltýnová
NOTINO
We are thoroughly impressed with Daktela's professionalism. The flexibility of the solution means it can easily integrate with our existing information systems.
Ondřej Křivan
Seznam.cz
Experience Daktela free for 14 days
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