Leverage our voicebot technology to optimize communication, drive efficiency, and provide personalized experiences. From design to deployment, our solutions are tailored to meet the needs of any industry.
Leverage our intuitive builder, seamless integration capabilities, and ready-to-use templates to create and launch sophisticated voicebot campaigns in no time.
Intuitive voicebot builder
Craft communication flows for outbound calls effortlessly using an intuitive graphical interface that integrates LLM Smart Modules with functionalities such as events and APIs. Outputs span from messages to interactive buttons and widgets.
Effortless integration
Efficiently connect your voicebot with existing systems for seamless information retrieval and storage, among other functionalities, enhancing operational efficiency and synergy.
Utilise our pre-designed templates
Accelerate your outbound voice assistant campaign development with our extensive library of pre-designed templates. These templates encompass a wide range of categories, including confirmations, numerical data, dates, names, and addresses, streamlining the setup process of your Voicebot.
Discover advanced features
Optimize communication through sophisticated LLM Smart Modules, streamline operations with smooth integration, and gain actionable insights from detailed analytics- all while providing a personalized and scalable experience.
Sophisticated LLM Smart Modules
Our advanced LLM Smart Modules interpret user text to identify intent and entities like dates, times, names, and keywords. This capability allows tailored communication flows for every interaction.
LLM Smart Modules training
Leverage our module for rapid training and refinement of your LLM Smart Modules system. By assigning intents to user inputs and cataloging them, the system continuously evolves to enrich the user experience.
Interaction Oversight
Achieve comprehensive oversight of your bot’s interactions with customers. By tracking messages, archiving information, and analyzing responses, we ensure granular control and foster ongoing service enhancement.
In-depth Analytics
Access critical insights into your chatbot’s performance via our analytics module. Utilise metrics like conversations, average duration and distribution over time for informed strategic planning.
Scalability & efficiency
Our solution is designed to handle hundreds of interactions concurrently, maintaining exceptional response quality and speed, thus guaranteeing efficiency and high levels of customer satisfaction.
Personalized experience
Tailor your bot’s communication to reflect specific customer details, such as personalized greetings or reference to recent orders, ensuring a more engaging and relevant service experience.
Global communication
Offer support in multiple European languages to cater to a global customer base, facilitating international growth opportunities.
Smooth integration
Integrate our voicebot directly from the Daktela routing interface to centralize interaction data, providing organized call details and text transcripts readily accessible for a live operator handover.
Why companies choose Daktela chatbot
See why businesses rely on our chatbots for smarter customer service. From reducing costs to driving sales and improving satisfaction, Daktela is the choice for modern communication.
With rapid e-shop growth, we chose Daktela for communication control. The Christmas rush proved the value of early optimization. Daktela is now key to our customer care.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Se společností Daktela spolupracujeme již více než 15 let. Díky jejich řešení jsme zefektivnili komunikaci, rozšířili zákaznickou základnu a zlepšili celkovou kvalitu zákaznické podpory.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Pénzügyi szolgáltatóként fontos az adatbiztonság és gyors reagálás. A Daktela ezeket biztosítja, és analitikai eszközeivel folyamatosan optimalizálhatjuk ügyfélszolgálati folyamatainkat.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Głównym powodem wdrożenia omnichannel była potrzeba kompleksowego narzędzia, które upraszcza komunikację, zwiększa efektywność i usprawnia działanie contact center.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
AI četbot nam je pomogao da smanjimo broj upita za operatere i uštedimo kapacitet jednog radnog mesta – bez složene integracije, prirodno i automatski.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Colaborarea cu Daktela a adus soluții eficiente, optimizând comunicarea, personalizarea ofertelor și gestionarea solicitărilor prin modulele Voce, Ticketing, WebChat și social media.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Hlavným dôvodom zavedenia omnichannel riešenia Daktela bola potreba efektívneho nástroja na riadenie podpory, ktorý zjednodušuje komunikáciu a zlepšuje výkon kontaktného centra.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Učinkovitost 11-članske ekipe za pomoč strankam je zdaj enostavno meriti in optimizirati s poročanjem. Daktela je nadomestila prej ločene sisteme in združila vse v eno rešitev.
