Leverage our voicebot technology to optimize communication, drive efficiency, and provide personalized experiences. From design to deployment, our solutions are tailored to meet the needs of any industry.
Leverage our intuitive builder, seamless integration capabilities, and ready-to-use templates to create and launch sophisticated voicebot campaigns in no time.
Intuitive voicebot builder
Craft communication flows for outbound calls effortlessly using an intuitive graphical interface that integrates LLM Smart Modules with functionalities such as events and APIs. Outputs span from messages to interactive buttons and widgets.
Effortless integration
Efficiently connect your voicebot with existing systems for seamless information retrieval and storage, among other functionalities, enhancing operational efficiency and synergy.
Utilise our pre-designed templates
Accelerate your outbound voice assistant campaign development with our extensive library of pre-designed templates. These templates encompass a wide range of categories, including confirmations, numerical data, dates, names, and addresses, streamlining the setup process of your Voicebot.
Daktela voicebot helps across industries
From e-commerce to telco, see how Daktela voicebots are helping businesses improve customer interactions. Watch the videos to find out more.
Optimize communication through sophisticated LLM Smart Modules, streamline operations with smooth integration, and gain actionable insights from detailed analytics- all while providing a personalized and scalable experience.
Sophisticated LLM Smart Modules
Our advanced LLM Smart Modules interpret user text to identify intent and entities like dates, times, names, and keywords. This capability allows tailored communication flows for every interaction.
LLM Smart Modules training
Leverage our module for rapid training and refinement of your LLM Smart Modules system. By assigning intents to user inputs and cataloging them, the system continuously evolves to enrich the user experience.
Interaction Oversight
Achieve comprehensive oversight of your bot’s interactions with customers. By tracking messages, archiving information, and analyzing responses, we ensure granular control and foster ongoing service enhancement.
In-depth Analytics
Access critical insights into your chatbot’s performance via our analytics module. Utilise metrics like conversations, average duration and distribution over time for informed strategic planning.
Scalability & efficiency
Our solution is designed to handle hundreds of interactions concurrently, maintaining exceptional response quality and speed, thus guaranteeing efficiency and high levels of customer satisfaction.
Personalized experience
Tailor your bot’s communication to reflect specific customer details, such as personalized greetings or reference to recent orders, ensuring a more engaging and relevant service experience.
Global communication
Offer support in multiple European languages to cater to a global customer base, facilitating international growth opportunities.
Smooth integration
Integrate our voicebot directly from the Daktela routing interface to centralize interaction data, providing organized call details and text transcripts readily accessible for a live operator handover.
Why companies choose Daktela chatbot
See why businesses rely on our chatbots for smarter customer service. From reducing costs to driving sales and improving satisfaction, Daktela is the choice for modern communication.
The 11-member customer service team’s effectiveness is easily measured and optimized with reporting. Before Daktela, multiple softwares were used—now, Daktela replaces them all.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Již více než 8 let se spoléháme na řešení společnosti Daktela. Každý den je používá více než 1 000 našich agentů, což nám umožňuje poskytovat našim klientům špičkové služby.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Pénzügyi szolgáltatóként fontos az adatbiztonság és gyors reagálás. A Daktela ezeket biztosítja, és analitikai eszközeivel folyamatosan optimalizálhatjuk ügyfélszolgálati folyamatainkat.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Chatbot AI znacznie zmniejszył liczbę zapytań dla operatorów, co pozwoliło zaoszczędzić zasoby jednego etatu – bez skomplikowanej integracji, naturalnie i automatycznie.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Veoma smo zadovoljni Daktelom. Ispunili su naša očekivanja. Dobili smo pouzdanog partnera za upravljanje našom korisničkom podrškom, što će nam pomoći u daljem rastu.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Colaborarea haaus – Daktela a optimizat Customer Care, extins baza de clienți și diversificat canalele de comunicare. Soluțiile tehnice și suportul Daktela România au fost cheia succesului.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
S Daktelou sme veľmi spokojní. Naplnili sa naše očakávania a získali sme spoľahlivého partnera pre manažment našej zákazníckej podpory, čo nám pomôže v ďalšom raste.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Z družbo Daktela smo zelo zadovoljni. Izpolnili so naša pričakovanja in pridobili smo zanesljivega partnerja za upravljanje podpore strankam, ki nam bo pomagal pri nadaljnji rasti.
