Establish a Superior Customer Helpdesk

Guarantee swift IT support reactions to every enquiry

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Trusted by industry leaders
All the essential features for working productively
Cutting-Edge Helpdesk
For modern IT companies that provide a broad spectrum of digital solutions, it’s essential to efficiently collect and address all customer enquiries.
About Helpdesk
Speed and Reliability
Daktela instantly processes interactions, including calls, emails, texts, WhatsApp, and social media, linking each one to the customer's prior interactions.
About Omnichannel
Instant Real-Time Data
Reporting needs and expectations vary among individuals. To accommodate this, we offer multiple solutions for managing and visualising your data.
About Reporting
Automate with Artificial Intelligence
Transform brief notes and concepts into exceptional copy effortlessly. Simply choose the desired transformation and allow the AI to complete the task.
Daktela AI
Seamlessly Integrate Your Helpdesk
All Integrations
Real stories from real clients
Find out how our customers have benefited from using Daktela to provide superior customer care.
"Daktela has been helping us with the growth of our customer base and the need to build more efficient communication for over 15 years."
Ludmina Foltýnová
"I feel that our cooperation with Daktela is very professional. I also appreciate the flexibility in integrating our information systems into Daktela's solution."
Ondřej Křivan
"Daktela's flexible solution helped us during COVID, when we smoothly transitioned to home office, ensuring that the customer service line was not affected."
Jaroslav Raboch
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