Keep tabs on your helpdesk on the go. Write emails and comments, edit system and custom fields, work with your views. Just like on your PC.
CRM
All contact centre contacts and accounts readily available from anywhere. Start calls or send SMS at the tap of your finger and easily update contacts with new info.
Calls and chats
Never lose access to your live communication channels and always deliver on-time service.
Realtime
Keep track of what's going on in your contact centre using our mobile Realtime panel: waiting and ongoing activities, user states and pauses.
Wallboards
Monitor your live contact centre statistics from anywhere, making sure everyone is on track.
Discover Daktela Contact Centre
The Daktela Mobile app complements your Contact Centre. Everything you need to delight your customers in one place. Omnichannel reach, productivity tools, real-time overview and historical stats and reporting.
