Move beyond traditional SMS and MMS. Bring images, videos, carousels and interactive buttons into your customer conversations with Rich Business Messaging.
A delivery update, a payment reminder or a timely offer. Give customers the information they need and a simple way to respond.
Combine images, videos and text in rich cards. Use carousels to present several options, with buttons that make choosing easy.
Open a map, add a calendar event or visit a payment page. Suggested actions connect the conversation to useful apps and links.
Bring your logo and brand colours into the experience. A verified sender helps customers recognise who they are talking to.
Reach supported Android devices in their messaging app through RCS, over the internet. Availability depends on the device, carrier and country.
Design flows, connect your systems and understand what happens in every interaction.
Create flows visually, with LLM support and external functions.
Start with ready-made flows for common requests.
Serve customers across a broad range of European languages.
Retrieve and store data in connected systems, with custom integration options.
Set message timing and frequency, then monitor your campaigns.
Identify customer intent and extract useful details from messages.
Review messages, stored data and AI responses.
Refine intent recognition to improve the agent’s responses.
Explore conversation and traffic reports to guide improvements.
Automate routine enquiries and tasks to reduce customer service costs.
Keep answering routine customer questions, even outside business hours.
Use conversational campaigns to engage customers and capture leads.
Give customers consistent support across their conversations and channels.
