Ostanite povezani 24 ur na dan, 7 dni v tednu s klepetalnim robotom, ki je vedno vklopljen! Takoj se odzovite strankam, poenostavite pogovore in odkrijte, kako lahko umetna inteligenca vašo komunikacijsko igro dvigne na višjo raven.
Ustvarite svojega klepetalnega robota, ne da bi se znojili! Izkoristite uporabniku prijazne zasnove, bogate integracije in interaktivne elemente, da zagotovite izjemno izkušnjo za stranke v vseh kanalih.
Ustvarjanje našega klepetalnega robota je enostavno
Ustvarjanje zapletene komunikacije teče brez truda z našim uporabniku prijaznim grafičnim vmesnikom. To orodje podpira vnose iz obdelave naravnega jezika (NLP) in različna dejanja, vključno z dogodki in API-ji, ki ustvarjajo izhode, od sporočil in integracij do gumbov in pripomočkov.
Konsolidacija kanalov
Avtomatizirajte vse kanale in platforme ter klepetalnega robota vključite v kanale Webchat, FB Messenger, Whatsapp, Viber, Instagram ali MS Teams.
Enostavna integracija
Naši klepetalni roboti se brezhibno integrirajo z vašo trenutno infrastrukturo in izboljšajo operativno učinkovitost brez uporabe zunanjih izdelkov.
Uporabite naše vnaprej zasnovane predloge
Gain access to an extensive collection of pre-designed templates
that streamline handling user inquiries and extracting specific
information, significantly accelerating the bot development
process.
Vključite interaktivne elemente
Uporabite izpopolnjeno obdelavo naravnega jezika za natančno prepoznati in se odzvati na uporabnikove namere z interaktivnimi elementi, kot so gumbi, vrtiljaki in slike.
Uporaba naprednih obrazcev
Omogočite uporabnikom, da posredujejo strukturirane informacije prek izpopolnjenih predložitev obrazcev.
Klepetalni robot Daktela pomaga v različnih panogah
Oglejte si, kako klepetalni roboti Daktela pomagajo podjetjem izboljšati interakcije s strankami, od e-trgovine do potovanj. Oglejte si videoposnetke in izveste več.
Izboljšajte storitve za stranke s funkcijami, ki so zasnovane za nemoteno komunikacijo, prilagojene interakcije in poglobljeno analitiko. Brez težav upravljajte nešteto pogovorov in optimizirajte svojo strategijo s poročili po meri.
Prilagojena izkušnja
Prilagodite interakcije zgodovini in preferencam posameznega uporabnika za edinstveno prilagojeno izkušnjo pogovora.
Razširljiva zmogljivost
Z našimi skalabilnimi rešitvami lahko učinkovito upravljate od nekaj deset do več sto interakcij hkrati.
Globalna komunikacija
Sodelujte z mednarodnim občinstvom s podporo za številne evropske jezike.
Poglobljena analitika
Dostopajte do celovite analitike interakcij med klepetalnimi roboti in operaterji za usmerjanje strateških odločitev.
Nadzor interakcij
Spremljajte izmenjave med roboti in obiskovalci za boljši nadzor, hkrati pa olajšajte postopek usposabljanja NLP.
Poročila po meri
Pridobite vpogled v pogovore in prilagodite dejanja botov na podlagi vpogledov strank za optimizirano delovanje.
Zakaj podjetja izberejo Daktela chatbot
Preverite, zakaj se podjetja zanašajo na naše klepetalne robote za pametnejše storitve za stranke. Daktela je izbira za sodobno komunikacijo, od zmanjšanja stroškov do pospeševanja prodaje in izboljšanja zadovoljstva.
Our customers come first. Daktela provides a secure, scalable, and cost-effective solution, supporting new channels like SMS and WhatsApp while enabling hybrid work for our team.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Že več kot 8 let se zanašamo na rešitve podjetja Daktela. Vsak dan jo uporablja več kot 1.000 naših agentov, kar nam omogoča zagotavljanje vrhunskih storitev našim strankam.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Nagyon elégedettek vagyunk a Daktelával. Betartották ígéreteiket, és megbízható partnert nyertünk ügyfélszolgálatunk irányításához, amely támogatja további növekedésünket.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Jesteśmy bardzo zadowoleni z firmy Daktela. Spełniła ona nasze oczekiwania i zyskaliśmy niezawodnego partnera do zarządzania obsługą klienta, co pomoże nam w dalszym rozwoju.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Glavni razlog implementacije Daktela omnichannel platforme bila je potreba za sveobuhvatnim rešenjem koje optimizuje komunikaciju i poboljšava efikasnost operacija kontakt-centra.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Implementarea Daktela a optimizat gestionarea apelurilor și relațiile cu clienții, crescând eficiența și succesul. Sistemul integrat susține obiectivele noastre și relațiile pe termen lung.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
S Daktelou sme veľmi spokojní. Naplnili sa naše očakávania a získali sme spoľahlivého partnera pre manažment našej zákazníckej podpory, čo nám pomôže v ďalšom raste.
Slash customer service
expenses by as much as 30% through automation of routine inquiries and tasks.
Boost of sales and lead capture
Proactively engage with
customers using conversational marketing to transform interactions into valuable leads.
Round-the-Clock Support
Offer unwavering support,
guaranteeing that customers get prompt responses at all times.
Enhanced Customer
Satisfaction
Deliver uniform support across multiple channels, ensuring a flawless customer journey.
Učinkovitost 11-članske ekipe za pomoč strankam je zdaj enostavno meriti in optimizirati s poročanjem. Daktela je nadomestila prej ločene sisteme in združila vse v eno rešitev.
