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See how Notino was able to effectively 
set up sales and service strategies

Learn how Kifli.hu (Rohlík.cz) got their transaction management under control

Meet the businesses
that love us
Driving your company's growth with enhanced customer management. Our expertise is proven by the hundreds of projects we've successfully delivered, from small startups to large enterprises.
Next Generation Communications Improves Patient Journey
“Moving from several inherited tools to a unified system has enabled us to manage our call flows in a far more effective and efficient manner whilst also providing greater operational resilience.”
Craig Smith
Chief Executive
Leading Funeral Plan Provider Future proofs customer care
Our customers come first. Daktela offered a future-proof, cost-effective, secure, and scalable solution. It easily supports new communication channels like SMS and WhatsApp and enables hybrid working for our employees.
Ciaran O’Toole
Chief Technology Officer
Optimizing Customer Support for NOTINO
“Thanks to the clear call center solution, we can see various statistics and thus have overall communication with the customer under our supervision. In this way, we can effectively set up sales and service strategies.”
Ludmina Foltýnová
Team Leader
All the external and internal communication in one system
“The effectiveness of the 11 members of the customer service team can be easily measured and optimized with the help of reporting. Before Daktela, the company used separate softwares for everything, but now Daktela can replace all of them.”
Attila Kőszegi
Commercial Director
Optimisation of customer support for e-shop MUZIKER
“With rapid e-shop growth, we turned to Daktela for communication control, resolving system issues. The 2019 Christmas rush taught us the value of early optimization. Daktela is now an essential part of our customer care.”
Peter Minich
All incoming calls to the hotline and customer support
“With full integration, we now have comprehensive control over every call. We can now fully focus on improving customer satisfaction, using the automatic feedback and quality tools for online and offline reporting.”
Jakub Stehlík
CX manager
Utilizes voice and email licenses, web chat, and ChatGPT AI integration.
“We are very satisfied with Daktela. They have met our expectations and we have gained a reliable partner for the management of our customer support, which will help us in our further growth.”
Filip Fürek
E-commerce Manager
We are trusted
by 1200+ companies
Our innovative solutions are trusted by over 1200 companies worldwide to drive their success and growth. Join their ranks and find out how you can elevate your customer care.
Explore our clients’ stories
Discover how our tailored solutions have transformed businesses across various industries.
UK CallCentre's Solution Story
TJ Transport's Growth and Success
Supper London's Unique Story
Studee's Progress and Success
SDL Group's Key Highlights
Robot World's Innovation Story
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