Who are we?
Hi, we’re Daktela! We develop a cloud-based contact center solution (CCaaS – contact center as a software) that transforms the way businesses serve their customers. Our product enables companies to manage customer requests easily and clearly across various communication channels – phone, email, webchat, SMS, social media, and more – all from one centralized place, accessible from anywhere via a web browser.
We offer our clients a comprehensive all-in-one solution, including telecommunication and consulting services. And of course, we can automate everything using AI.
Thanks to our technology and approach, over 1,500 customers (including Notino, PPL, Rohlík, Footshop, Eyerim, and others) have already chosen our solution.
Imagine a workplace where every day is an opportunity to learn, grow, and innovate.
A place where professionalism is paired with a friendly atmosphere, where every opinion matters, and where everyone has the chance to contribute to the company’s success – regardless of their role. That’s the environment we’ve built at Daktela.
Join us and become part of a team that constantly pushes the boundaries of what’s possible in the world of communication – and together we’ll build the leading European contact center platform with a world-class product.
👋 We're looking for a teammate who can quickly earn customers’ trust, understands business processes, and wants to help shape the direction of our sales team.
As an Account Executive, you’ll be a key part of our growth – and if you show drive and ambition, there’s room to grow into a leadership role over time.
🔧 What you’ll do:
- Work with incoming leads while also actively seeking new opportunities
- Lead consultations and product demos that show customers what makes Daktela unique
- Represent us at trade shows, events, and conferences
- Share customer feedback that directly influences product development – we are a product-first company
- If you thrive and have leadership ambitions, you can take on responsibility for part of the sales team
🧠 About you:
- You’re an excellent communicator and presenter who can adapt to your audience (whether it’s a CEO or a tech team)
- You have analytical thinking and know how to ask the right questions to uncover real needs
- You’re independent, proactive, and always follow things through
- You’re interested in technology, SaaS, and the world of digital communication
- Experience with IT or SaaS sales is a big plus (but not a must)
- You’re comfortable with leadership – whether you have experience leading a small team or ambition to grow into such a role
- You hold a Category B driving license
🎁 What you’ll get:
- Unlimited commission potential
- Brand new modern offices at OC Flóra
- Flexible work environment (home office)
- 5 weeks of vacation
- Sick days, meal vouchers, and a Multisport card
- A laptop of your choice
- Thorough onboarding and support from colleagues
- Language courses and educational support
- Referral bonus of CZK 30,000
- Dog-friendly office
