Sales Account Executive (IT / Telco)

Sales
Full time
Prague

At Daktela, you will join a fast-growing European SaaS company that is innovating and disrupting the customer care industry. You will contribute to building one of the leading CCaaS platforms that helps over 1,600 companies worldwide to deliver excellent customer care. As we expand, we create opportunities for talented people who want to grow their careers.

Why Daktela

  • Successful and constantly growing global company with plenty of opportunities.
  • Great, innovative product.
  • Fast-moving and agile environment where you can change things.
  • A lot of opportunities to grow.
  • Great company culture.
  • A fair reward, nice package of benefits and company events and activities.

What you’ll do

As an Account Executive, you’ll act as a trusted partner for prospects, uncovering their pain points and showing how Daktela can bring real business value. You’ll be a key part of our growth, and if you show drive and ambition, there’s room to grow into a leadership role over time.

You will:

  • Work with incoming leads while also proactively seeking new business opportunities.
  • Lead discovery calls, identify customer pain points, and show how Daktela can deliver real business value.
  • Run consultations and product demos that clearly demonstrate what makes Daktela unique.
  • Represent Daktela at trade shows, events, and conferences.
  • Bring customer insights back to the company and influence product development — we are a product-first company.
  • You’ll work with our Marketing, Technical Support and Customer Onboarding teams to support your deals.
  • If you thrive and show leadership ambition, you can take responsibility for part of the sales team.

Your experience and skills

  • At least 2 years of B2B sales experience (ideally in IT or SaaS).
  • Excellent communication and presentation skills, with the ability to adapt to different audiences.
  • Analytical thinking and the ability to ask the right questions to uncover real customer needs.
  • Independence, proactivity, and strong follow-through.
  • Genuine interest in technology, SaaS, and digital communication.
  • Comfort with leadership, whether through previous experience or ambition to grow into such a role.
  • Communicative level of English.
  • Active use of AI tools.

What makes this role exciting

  • You’ll work with a modern SaaS product that customers genuinely use and appreciate, giving you real confidence in what you sell.
  • You’ll be backed by a strong brand trusted by well-known customers.
  • You’ll have the opportunity to grow into a leadership role.

What we offer

  • Unlimited commission potential
  • New modern offices at OC Flora
  • Hybrid work environment (home office)
  • 5 weeks of vacation
  • Referral bonus
  • Sick days, meal contributions, and a Multisport card

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Paulína Macháliková
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Markéta Černá
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Our Hiring Journey

Step 1

Apply

Send us your application and let’s start this adventure! If your profile looks like a good match, our recruiter will reach out for a friendly phone call.
Step 2

Interviews

The process may vary slightly by role and team, but it usually includes two rounds. For some positions, we may also add a role-specific assessment, such as a short skills test, coding task, or role-play exercise.
Step 3

Decision

After your interviews, we’ll get back to you within 14 days. If it’s a match, you’ll get an offer. If not, we’ll still share feedback – and who knows, our paths may cross again.
Step 4

Welcome to Daktela

Your first day starts with our HR team, who will guide you through a Daktela hands-on onboarding training. You’ll get to know our company, how we work, and what values and principles we live by.