Voicebots, or voice assistants, bring a new dimension to our everyday communication. This form of artificial intelligence opens the door to more efficient and convenient interaction with technology. In this article, we’ll take a look at how voicebots work, how to communicate with them and what potential they have for the future.

How voicebots work

Voicebots are programs or applications that use natural language processing (NLP) technology to understand and respond to voice commands. These virtual assistants are able to perform a variety of tasks, from finding out information to controlling home devices.

Communication with voicebot

1. Simple voice commands: Voicebots respond to simple voice commands, making it easy to control your device or find information.
2. Personalisation: some voicebots are able to adapt to user preferences and provide personalised responses.
3. Natural Language Recognition: thanks to NLP, they are able to understand and respond to natural language, enhancing the user experience.

Virtual assistants and artificial intelligence

1. Phone numbers and voicebots: voicebots can make it easier to find and call phone numbers via voice commands.
2. Artificial Intelligence: linking with artificial intelligence allows voicebots to not only answer questions, but also to learn and improve their skills over time.

Getting answers from the voicebot

1. Voice questions: ask voicebot voice questions to find out relevant information.
2. Device control: use voicebot to control smart devices in your home.
3. Practical apps: Find out how voicebots can simplify everyday tasks with practical apps.

The future of voice communication

Voicebots are the symbol of a new era of voice communication and artificial intelligence. With their continuous development and improvement, they can become a key element in our digital environment. The future of voice communication offers endless possibilities for integrating voicebots into different areas of our lives. Daktela can help you integrate voicebots into your customer communications. As the first on the Czech market, Daktela has integrated GPT chat into its omnichannel application, which facilitates the preparation of any text and voice communication. You can read more about it in our next article.