Sales Account Executive (IT / Telco)

Who are we?

Hi, we’re Daktela! We develop a cloud-based contact center solution (CCaaS – contact center as a software) that transforms the way businesses serve their customers. Our product enables companies to manage customer requests easily and clearly across various communication channels – phone, email, webchat, SMS, social media, and more – all from one centralized place, accessible from anywhere via a web browser.
We offer our clients a comprehensive all-in-one solution, including telecommunication and consulting services. And of course, we can automate everything using AI.
Thanks to our technology and approach, over 1,500 customers (including Notino, PPL, Rohlík, Footshop, Eyerim, and others) have already chosen our solution.

Imagine a workplace where every day is an opportunity to learn, grow, and innovate.

A place where professionalism is paired with a friendly atmosphere, where every opinion matters, and where everyone has the chance to contribute to the company’s success – regardless of their role. That’s the environment we’ve built at Daktela.
Join us and become part of a team that constantly pushes the boundaries of what’s possible in the world of communication – and together we’ll build the leading European contact center platform with a world-class product.

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We are looking for a partner who can quickly gain customer trust, understands processes, and wants to influence the direction in which the sales team is moving.
As an Account Executive, you will be an important part of our growth.

🔧 What you’ll do:

• You will work with incoming leads, but also actively approach companies yourself
• You will conduct consultations and product demos that show clients the added value of Daktela
• You will participate in trade shows, events, and conferences
• We are a product company – your customer feedback influences development

🧠 About you:

• You are an excellent presenter and communicator and know how to adapt to your audience (CEO and tech team)
• You have an analytical mind and know how to ask questions that go beyond the surface
• You are independent, proactive, and able to see things through to the end
• You are interested in technology, SaaS, and the world of digital communication
• Experience in selling IT solutions or SaaS is a big advantage (but not a requirement)

🎁 What you’ll get:

• Unlimited commission potential
• Thorough training and support from colleagues during onboarding
• Flexible working environment (office, home office)
• Language courses and training
• 5 extra days of vacation
• 2 sick days, meal allowance
• Refer-a-friend bonus (€1,200)