At Daktela, you will join a fast-growing European SaaS company that is innovating and disrupting the customer care industry. You will contribute to building one of the leading CCaaS platforms that helps over 1,600 companies worldwide to deliver excellent customer care. As we expand, we create opportunities for talented people who want to grow their careers.
Why Daktela
- Successful and constantly growing global company with plenty of opportunities.
- Great, innovative product.
- Fast-moving and agile environment where you can change things.
- A lot of opportunities to grow.
- Great company culture.
- A fair reward, nice package of benefits and company events and activities.
What you’ll do
As a Partner Account Manager, you will become a key ally to our partners. Your role is to guide them through the world of Daktela so that they can get the most out of our collaboration.
You will
- Present the benefits of our partner program.
- Support relationships with partners and communicate regularly.
- Participate in meetings and presentations, not only with partners.
- Participate in project coordination.
- Participate in managing partner opportunities.
- Manage incoming contacts.
- Handle administrative tasks (manage contacts and invoicing).
Your experience and skills
- Excellent communication and presentation skills.
- Fluent communication in English and Czech/Slovak.
- Organizational skills, multitasking, and ability to prioritize.
- Understanding of technical solutions.
- Focus on the client and their needs.
What makes this role exciting
- You will enter the world of cutting-edge communication technologies (CCaaS and UCaaS) that drive today's business.
- Your approach to partners will directly influence how quickly Daktela expands into new markets (you will see clear results).
- You will find out how the contact centers of giants such as Notino and Rohlík work (you will gain unique business know-how).
- This role is not stereotypical—one day you will be presenting a vision, the next day you will be dealing with the technical setup of a project.
What we offer
- Twice a year we distribute bonuses according to the company's profit
- New modern offices in Brno, Bratislava or Prague
- Hybrid work environment (home office)
- 5 weeks of vacation
- Referral bonus
- Sick days, meal contributions, and a Multisport card
