At Daktela, you will join a fast-growing European SaaS company that is innovating and disrupting the customer care industry. You will contribute to building one of the leading CCaaS platforms that helps over 1,600 companies worldwide to deliver excellent customer care. As we expand, we create opportunities for talented people who want to grow their careers.
Why Daktela
- Successful and constantly growing global company with plenty of opportunities,
- Great, innovative product,
- Fast-moving and agile environment where you can change things,
- A lot of opportunities to grow,
- Great company culture,
- A fair reward, nice package of benefits and company events and activities.
What you’ll do
You will:
- Not just write code, but actively look for ways to speed things up and simplify them.
- Smartly use AI tools (Claude Code, Copilot, GPT) to accelerate development, refactoring, and test generation — while keeping best practices and security in mind.
- Develop and maintain the Daktela contact-center platform: a PHP 8.4 backend built on our custom ORM with some Symfony components.
- Look for bottlenecks across the stack (MySQL, REST API, daemons, real-time WebSocket flows) and proactively propose technical solutions that save the company — and our customers — time or money.
- Work with Git daily: feature branches, merge requests, code reviews, and sprint planning.
- Collaborate with teams across the company (Support, Infra, Product, Sales, Management).
Your experience and skills
- Willingness to learn, responsibility, and teamwork (a positive attitude and initiative are a must).
- Enthusiasm for AI-assisted development: You see AI as a "partner" that frees you from routine tasks, but you also understand the risks and know that you are ultimately responsible for safe and functional code (no mindless copying). .
- Communicative level of English (written and spoken).
- Czech or Slovak at C2 level.
What makes this role exciting
- Work in a friendly and open team where your ideas really count.
- Freedom in solving tasks — you can propose new approaches and own the technical decisions.
- Hands-on experience with a modern PHP ecosystem (PHP 8.4, Symfony, custom ORM, REST API), plus exposure to React/Next.js, ReactPHP daemons, WebSockets, and Asterisk telephony integration.
- We work with modern tools and actively support the creative use of Claude Code / Copilot / GPT wherever it makes sense.
- Cross-company collaboration — you'll see how your work affects real contact-center operations used daily by hundreds of customers.
What we offer
- Twice a year we distribute bonuses according to the company's profit
- New modern offices at OC Flora
- Hybrid work environment (home office)
- 5 weeks of vacation
- Referral bonus
- Sick days, meal contributions, and a Multisport card
