Support Engineer (L1)

At Daktela, you will join a fast-growing European SaaS company that is innovating and disrupting the customer care industry. You will contribute to building one of the leading CCaaS platforms that helps over 1,600 companies worldwide to deliver excellent customer care. As we expand, we create opportunities for talented people who want to grow their careers.

‍Why Daktela

• Successful and constantly growing global company with plenty of opportunities
• Great, innovative product
• Fast-moving and agile environment where you can change things

• A lot of opportunities to grow
• Great company culture
• A fair reward, nice package of benefits and company events and activities

‍What you’ll do

As a junior support engineer you will be responsible for providing best-in-class technical support to our Czech customers. You will also help them with Daktela onboarding. This could be a great first step into an IT career, with plenty of opportunities for growth.

You will:

• Solve issues and service requests…
• …
• …

‍Your experience and skills

• Xxx
• Xxx
• xxx

‍What makes this role exciting

• You’ll gain real technical experience in VoIP, Linux and networking.
• You can become a SIP communication expert.
• You’ll have a clear career path: many of our senior engineers and managers started exactly here.
• You’ll work in a great team led by one of Daktela's most senior employees.