Upterdam 2024

Join Us at Upterdam and Get an AI Chatbot or Voicebot for Your E-shop for Free!

Date: September 26, 2024
Venue: D1, Senec

This year, Daktela will once again participate in Slovakia's largest e-commerce conference – Upterdam. We will showcase our latest innovations in AI-powered customer support solutions and offer an insightful presentation along with a detailed case study with our client, Gafa Auto. You can also look forward to a practical workshop to help you implement AI chatbots and voicebots into your business.

Exclusive Offer: Get a Chatbot or Voicebot for Free!

Daktela presents a special offer, giving you a unique opportunity to receive the installation of a chatbot or voicebot completely free of charge! This offer is designed to help improve customer communication and boost the efficiency of your business.

Why Add an AI Bot to Your Team?

• Improved Customer Support: Our chatbots and voicebots can quickly and efficiently respond to frequently asked questions (FAQs), increasing customer satisfaction.
• Time and Cost Savings: Automating routine queries allows you to focus on more important tasks and reduces customer support costs.
• Easy Integration: Our solution can be easily integrated into your system, enabling order status tracking and providing customers with up-to-date information.

Offer Conditions:

• We will create a voicebot or chatbot (not a mailbot) for you in Czech or Slovak.
• If interested, contact us by September 16, 2024, and register.
• The chatbot or voicebot will answer the most frequent questions listed on your homepage, up to a maximum of 30 FAQs. Any attached documents can be a maximum of 10 A4 pages.
• Integration is included if it pertains to order status and provided you submit all documentation before the specification agreement is signed.
• The specification/contract must be signed within one month after the event, including the complete specification.

What Else Have We Prepared for You at Upterdam?

Presentation: Daktela and GAFA AUTO: The Future of Customer Support in Practice
Explore GAFA AUTO’s practical experience with Daktela’s omnichannel solution. We’ll focus on how combining customer support tools and AI technologies has improved communication with customers, increased team efficiency, and contributed to higher customer satisfaction. We’ll also address the importance of continually optimizing customer communication and meeting today’s customer service expectations.

Interactive Workshop: "Practical Implementation of AI ChatBot and VoiceBot for E-commerce"

We will present the key features and capabilities of the Daktela platform and demonstrate how it can automate customer service using AI ChatBot and VoiceBot.‍

AI ChatBot and VoiceBot Setup (30 minutes):
During this segment, we’ll select one participant and create an AI ChatBot and VoiceBot from scratch, based on the most frequently asked questions from their website. The entire process will take approximately 30 minutes and demonstrate how easy it is to manage these tools, alleviating any concerns about their implementation.

Testing and Live Demo (20 minutes):
Participants will have the opportunity to test the ChatBot directly via WebChat using their phones or by calling the VoiceBot. During the testing, we will display bot performance statistics and metrics in real time on the platform.

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More information about the full event program on the Upterdam website.

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