eCommerce Talks 5.0, organized by easySales, took place on September 18, 2024, at the Politehnica University in Bucharest. This event brought together over 800 participants and 20+ top speakers from the eCommerce industry, offering a full day of networking, interactive presentations, and insights into the latest trends and strategies for online businesses. Attendees had the chance to explore innovative solutions, marketplace integration tips, and multichannel personalization strategies, while connecting with industry leaders from companies like eMAG, Kaufland, and Skroutz.
Daktela Romania participated with a booth, showcasing its omnichannel customer experience platform. The team engaged with a wide range of eCommerce professionals, offering live demos and consultations on how to improve customer service operations by integrating voice, email, chat, and social media into a unified platform, helping businesses boost scalability and efficiency.
It was a great opportunity for Daktela to highlight its role in the fast-evolving eCommerce landscape and connect with the community of innovators and decision-makers in the field.