We are pleased to announce that Daktela Hungary has partnered with Medio MedTech Zrt., a provider of innovative digital clinical solutions, offering increased booking efficiency and modern patient management. Medio’s sophisticated solutions help healthcare institutions operate smoothly and in an organized manner while simultaneously improving the patient experience. Through integration with Medio, even more can be achieved with the Daktela system, taking customer service efficiency in clinics to the next level!

What Does Medio Offer?

• Online Booking System: Continuously developed, intuitive user interface, easily integrated and customizable solution that increases the number and efficiency of online bookings.
• Maximized Booking Conversion: Up to a 5-10% increase in online bookings through full synchronization between the website, HIS system, and booking system.
• Automated Customer Management: Automatic reminders, AI-based waitlist management, and patient callbacks ensure maximum utilization and minimal cancellation rates.
• Full HIS Integration: Can be integrated with medical systems (HIS) at various levels, enabling full synchronization of bookings, doctor data, pricing, and appointment times, ensuring accurate and fast data management, and increasing operational efficiency.
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  • Telemedicine and Video Consultations: A secure, closed-loop system covering every step from booking to billing, easily integrated and usable by any doctor.
  • Check-in and Patient Management: Contactless check-in, digital signature system, and patient calling solutions simplify and speed up administration.
  • Document Management and Patient Portal: Comprehensive document management, automatic notifications, and secure two-factor authentication for patients and care coordinators.
  • Mobile App Support: A convenient and secure interface for patients, including notifications, appointment bookings, and document management, all in one place.
  • Data-Driven Decision Making: Detailed data analysis and visualization through Microsoft Power BI integration support more accurate business and marketing decisions.

Gain a Measurable Competitive Advantage!

Provide a service to your patients that they will remember fondly, and that increases their loyalty!

What Are the Benefits of Connecting Daktela with Medio?

• Automatic Patient Identification: In the case of an incoming call, if the phone number is in the databases, the caller's Medio patient profile opens immediately, providing all the necessary information for service.
• Fast Appointment Booking and Data Management: On the opened patient profile, you can directly book a new appointment, view, or edit patient data—all functions are easily accessible from a single interface.
• Full Access to Patient History: Previous appointment booking details and all uploaded patient documents are available with one click, enabling quick and thorough customer service.

By integrating Daktela with Medio, you can enjoy increased efficiency and higher patient satisfaction, ensuring a competitive edge and enhanced patient loyalty!

If you are looking for a call center solution or want to learn more about Daktela, get in touch with us!

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If you would like to learn more about integration options in Daktela, please contact us via our Contact page, or simply request a free demo from us.

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Contact:

+44 (0)208 089 1452