If you're looking for a powerful, AI-driven omnichannel solution as an alternative to Zendesk – one that is clear, fair, and localized for the Czech and Slovak markets – it’s time to discover Daktela.
Daktela is a modern platform that unifies all communication channels – from calls and emails to social media and web chats – into a single, easy-to-use interface. This gives you a full 360° view of your customers without the hassle of "lost conversations" or switching between multiple systems.
🔹 Simpler User Interface: Daktela isn’t overloaded with unnecessary features. Everything you need is right at your fingertips.
🔹 Transparent Pricing: Daktela offers clear, fair pricing with straightforward plans.
🔹 Localization and Czech Support: Daktela understands the specific needs of businesses in the region.
🔹 Easy Integrations: Connect Daktela with your CRM, e-shop, accounting software, and authentication tools without complicated adjustments.
🔹 Built-in AI and Automation: Chatbots, predictive dialing, smart request routing – all designed to drive efficiency.
Daktela will surprise you with its powerful yet practical features. It’s a solution built on common sense, perfectly aligned with the real-world needs of customer care teams.
Every day, Daktela helps companies like Footshop, Notino, and PPL speed up response times, unify communication, and simplify agent workflows.
👉 Ready for a change? Request a free demo or book a consultation today.
