Who are we?
At Daktela, you will become part of a fast-growing European SaaS company that is innovating and revolutionizing customer care. You will contribute to building one of the leading CCaaS platforms, which helps more than 1,600 companies worldwide provide excellent customer care. As part of our expansion, we are creating opportunities for talented people who want to develop their careers.
Why Daktela:
- A successful and constantly growing global company with many opportunities
- A great, innovative product
- A fast-paced and agile environment where you can make a difference
- Many opportunities for growth
- A great company culture
- Fair compensation, a nice benefits package, and company events and activities.
What Can You Expect?
- Full onboarding of new Daktela customers
- Managing and executing implementations from start to finish
- Supporting customers during the "hypercare" phase after Daktela deployment
- Responsibility for ensuring the accuracy and timely completion of implementations
- Customer consultations and tailored solution proposals
What Skills Should You Bring?
- Excellent communication and organizational skills
- Strong customer orientation and an efficient work approach
- Ability to work under pressure
- Basic knowledge of Linux OS and networking is an advantage
- Communicative level of English
- A technical background (basic IT knowledge)
What Do We Offer?
- Twice a year we distribute bonuses according to the company's profit
- New modern offices at OC Flóra
- Flexible work environment (home office)
- 5 weeks of vacation
- Sick days, meal contributions, and a Multisport card
