Join our team

Who are we?

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Hello! We are Daktela, and in recent years we have established ourselves as leading innovators in the field of contact centres and client communication. As pioneers in our industry, we have introduced comprehensive solutions for communication management, enabling businesses to engage with their customers across multiple channels from one intuitive platform. This allows them to provide exceptional customer support. Thanks to our approach and technologies, over 1200 customers across the EU (including Notino, PPL, Rohlík, and others) have already embraced our solutions.

Imagine a workplace where every day brings opportunities for learning, growth, and innovation. A place where professionalism is combined with a friendly spirit, where every opinion matters, and where everyone has the chance to contribute to the overall success of the company, regardless of their position. This is what it’s like at Daktela. Join us and be part of a team that constantly pushes the boundaries of what is possible in the world of communication.

What awaits you with us?

• Promoting the benefits of our partner programme – you will help our partners better understand the advantages of our collaboration
• Supporting relationships with partners, regular communication
• Participating in meetings and presentations for partners
• Contributing to project coordination
• Involvement in managing partnership opportunities
• Managing incoming contacts
• Administration (managing invoicing, etc.)

What you should have:

• Excellent communication and presentation skills
• Fluent communication in English
• Good organisational skills, multitasking, and the ability to prioritise
• Understanding of technical solutions
• Client-oriented mindset

Nice to have, but not essential:

• Basic knowledge of CRM, PRM, or ERP tools
• Experience in customer service or contact centres

What will you get with us?

• Twice a year we distribute bonuses according to the company's profit
• New modern offices in OC Flóra
• Flexible working environment (Home-office)
• 5 weeks of holiday
• Sick days, meal contribution, multisport card
• Laptop
• Dog-friendly office

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