Viitorul unui Customer Care eficient
March 11, 2025
10:00 AM CET
Online Event
Automatizează asistența clienților și oferă echipei tool-uri care integrează tehnologia AI, pentru a spori eficiența operațională. În același timp, asigură-le clienților o experiență de suport excepțională,
care îmbină rapiditatea cu personalizarea!
Contactează un expert
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What We'll Cover in the Webinar

  • Why companies are investing in AI and what drives their decision.
  • How AI is transforming customer support and the benefits it brings.
  • How AI works in the Company Gafa Auto.
  • Key steps to successfully implementing AI in customer service.
  • Common mistakes in AI adoption and how to avoid them.
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What You'll Take Away

  • Insights on how to implement AI in a way that genuinely supports your agents.
  • A clear overview of which tasks AI can handle independently and where human intervention remains essential.
  • A structured approach to effectively combining AI with human agents.
  • A proven framework for introducing AI into customer support.
  • Inspiration from a company that has been leveraging AI in customer service for over a year.
  • Solutions to the most common AI implementation challenges to help you avoid unnecessary complications.
Jakub Sidorják, Daktela

Meet Our Speaker

Jakub Sidorják

Senior Consultant at Daktela, specializing in optimizing customer support through cutting-edge technological solutions. He works with small and large e-commerce businesses across Europe, analyzing their needs and designing omnichannel and AI-driven solutions that improve response times and customer satisfaction.

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