Everything you need to delight your customers in one place. Omnichannel reach, productivity tools, real-time overview and historical stats and reporting.
Complement your Contact Centre with our range of apps to boost your productivity, no matter what device you are working on. Our apps are free with any licence.
Mobile App
Use core features of your contact centre on the go. Calls, chats, emails, tickets and more – from anywhere.
We will help you every step of the way during the onboarding process, and even after that. We’re happy to talk to you and we want you to talk to us.
Talk with us
Free demo
Setup
Customer Delight
Empower your agents with AI
Automate the most common customer interactions using voicebots and chatbots. Help your agents work more efficiently using our Copilot features and leverage AI insights into your activities.
Our in-house shift planning software will make managing your agents easy. Connect it to your contact centre and let our algorithms predict and plan for you.
Don’t take our word for it, look what our clients have to say
For over 8 years, we’ve relied on Daktela’s solutions. Every day, more than 1,000 of our agents use it, enabling us to deliver top-notch service to our clients.
Petr Studnička
Conectart
We have worked with Daktela for over 15 years. They have helped us grow our customer base and improve our communications.