All customer communication
One Platform

Bring calls, messages, email and socials together.
Collaborate with your team and customers in one place.

30%

Reduction in costs

Automate routine tasks and cut inefficiencies

50%

Less time spent on admin

Handle every channel from one place

100%

Happier Customers

Faster replies, smarter routing, better experiences

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Główne menuone place

Główne menu znajduje się teraz pod ikoną hamburgera. Możesz je również otworzyć naciskając M na klawiaturze.

True omnichannel experience

Przedstawiamy kolejny prosty sposób na poruszanie się po Daktela.

Access from anywhere

Kliknij pole wyszukiwania tutaj lub naciśnij Ctrl + K na Windows / cmd + K na Mac, aby otworzyć ekran wyszukiwania.

Highly customisable

Kolejki i urządzenia znajdują się na górnym pasku.

AI-powered communication

Nowy prawy pasek zawiera szybkie akcje:

Zintegrowany z narzędziami, które uwielbiasz

Uniwersalne integracje, w tym synchronizacja kontaktów CRM, panele CTI, dostawcy SSO i narzędzia do optymalizacji przepływu pracy.

Daktela integration: Microsoft Dynamics 365

Daktela integration: Microsoft Active Directory

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Frequently asked questions

Daktela brings voice, messaging, email, and socials into one workspace. Teams collaborate with full context and resolve work faster.

Yes. You can create secure external ticketing for your contacts with scoped permissions and full visibility for admins.

Teams use desktop and mobile apps, share context, and pick up work without losing history.

Use SSO, role‑based access, and clear audit controls. Data policies are configurable.

Choose Your Perfect Plan

Flexible pricing that scales with your business. All plans include unlimited history and SSO.

Voice & Email

From£20

per user per month

Voice & Email channels
6 months free call recording
Ticket Management
Reports & Analytics
Mobile App
Dedicated Account Manager

Talk to sales

Business

From£25

per user per month

Voice & Email channels
CRM included
6 months free call recording
Ticket Management
Reports & Analytics
Mobile App
Dedicated Account Manager

Talk to sales

PREMIUM

Enterprise

Bespoke pricing

Tailored to your needs

Pick & choose your channel
Integrate with your favourite tools
Set up custom activities
Dedicated Account Manager & SLA
Everything in Business Package

Get custom quote

Free White Glove Switching Service

From the very first conversation to ongoing success, we’re with you every step of the way - ensuring a smooth, guided onboarding experience.

Welcome & Discovery

Interactive Demo

Guided Setup

Ongoing Success

Bring every conversation into  
one platform

Start your free demo today and see how simple customer communication can be.

Contact Sales

Book a demo