Binargon

This custom integration creates a deep, two-way connection between Daktela and the Binargon business management system, providing a unified view of customer data and communication across both platforms.

Unlike standard one-way syncs, this integration shares information in both directions, ensuring that your sales, support, and back-office teams are always working with the most up-to-date information.

Key Features:

• Business Data Sync to Daktela: Automatically synchronizes customers, contacts, orders, and invoices from Binargon to Daktela.
• Financial Insights in Daktela: Agents can see critical financial data, such as customer turnover and current balance, directly within the Daktela interface when handling calls.
• Communication History in Binargon: The complete communication history from Daktela (calls, emails, etc.) is visible directly on the customer's card within the Binargon system.
• Automatic Activity Creation: When an SMS or email is sent from Binargon, a corresponding activity is automatically created in the customer's history in Daktela.

Setup Overview

This is a custom integration that is configured by specialists from both Daktela and Binargon to meet the specific needs of your workflow. The process involves deploying a dedicated connector and configuring the API connections.

• Go-Live Speed: According to ENT workload and project complexity.
• Cost: Custom pricing based on project scope.

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