Considering LiveAgent?
Daktela is the smarter choice.

Get a platform on par with global leaders – but with the flexibility and local support that truly help you grow.

  • All communication channels in one system
  • Fast data migration within days
  • Full English-language support

Trusted by market leaders

1600+
satisfied clients
99,9%
guaranteed availability
95%
support satisfaction
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What do you get with Daktela?

While global platforms mainly offer a well-known brand, Daktela brings specific advantages to your business.

Simplicity and Clarity

All channels in one interface that your agents will love. Fewer clicks, more resolved requests.

Real, Local Support

When you need help, you talk to an expert who understands your language and market. No waiting, no complicated communication.

Advanced Features & Flexibility

Thanks to an open API and built-in tools, Daktela adapts to you, not the other way around. Integrate what you need.

Key features that simplify your work

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Omnichannel in Practice

Keep all customer interactions—from calls to emails to social media—in one clear timeline. No more switching between apps.

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AI Assistant

Let artificial intelligence help you with routine tasks. It automatically suggests answers, summarizes long conversations, and analyzes customer sentiment.

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Advanced Reports

Create your own dashboards and track key metrics in real time. Get the overview you need to make the right decisions.

The smart choice for companies that want to grow.

Stop adapting to your tools. Choose a solution that adapts to you. Discover the difference a platform designed for you can make.

Try it free for 14 days

Frequently Asked Questions

The transition is usually very fast. Our implementation team will help you export your data and set up Daktela to ensure a smooth, outage-free migration – often within just a few days.

That’s one of our strengths. We offer full technical support in more than 10 languages, including Czech, Slovak, English, German, and Polish. Your team can communicate in the language they’re most comfortable with.

No problem. Daktela has an open API and many ready-made integrations. We can connect it with your existing CRM system, so your data stays synchronized and your agents have all the information they need in one place.