#1 Customer Care Platform

E-zec Medical, the UK’s largest independent provider of medical transport and clinical support, unified communication across 10 sites and 225 contact centre agents with Daktela—enhancing coordination, resilience, and patient experience.

Expandeco, a leader in international e-commerce expansion, unified multilingual customer support across 19 countries with Daktela—reducing response times by 47% and improving team efficiency by 15%.

DPD Slovakia unified all customer communications with Daktela—cutting operational costs by 25%, improving service efficiency by 20%, and gaining full visibility and control over every customer interaction.