MCP Server Integration

The MCP (Main Control Protocol) server acts as the central communication hub between the Daktela platform and external or internal systems. Its primary role is to handle real-time events, manage API communication, and orchestrate interactions between services.

Key Functions:

• Event Processing: Captures and routes real-time data (calls, messages, status changes).
• API Gateway: Serves as the middleware for RESTful and WebSocket API calls.
• Session Management: Handles user sessions and agent states.
• Service Coordination: Ensures seamless interaction between modules like telephony, chat, and CRM.

The MCP server is essential for maintaining a responsive and synchronized environment across the Daktela infrastructure.