Daktela for Tourism

#1 Customer Care Platform

Travel agencies save time and money with the Daktela customer care platform for travel & tourism.
No more chaos, no lost information. Connect customer communication and business processes across branches.

Daktela connects the entire sales process of a travel agency into one system. From creating offers to automating routine inquiries.

AI Chatbot for Travel Agencies

Thanks to AI automation, your travel agency’s customers get answers immediately.
Daktela also monitors deadlines and sends notifications – whether it’s a flight reminder or a payment request.

All Inquiries in One Application Across Branches

Phone, email, SMS, WebChat, Messenger, WhatsApp, social networks – all inquiries from all branches in one place.
With a clear history and request categorization, you always know what’s happening and what needs to be done.

Smart Routing by Language and Priority

Need to handle compensation, data changes, or rebooking?
Thanks to clear history and request categorization, you know exactly what needs to be done, what’s already resolved, and where action is needed – without chaos or confusion.

#1 Application for Travel Agencies

You can’t manage what you don’t measure. Daktela also works as a business dashboard and smart application that shows how many offers were sent – all essential data at your fingertips.