Daktela is proud to attend the iPECS Global Partner Conference as the official supplier of CONTACT for iPECS in the UK. As an official technology provider, we will be showcasing how Daktela is enhancing omnichannel communication with iPECS Cloud, providing seamless customer interactions across voice, email, SMS, webchat, WhatsApp and more.
As a key event bringing together industry leaders and technology innovators, the conference will explore the future of communication technology and the role of AI in customer experience.
Daktela UK’s Managing Director, Samantha Haylor, will participate in the panel discussion:
"Leveraging Technology and AI to Improve Customer Experience."
This session will highlight how AI-driven solutions are transforming contact centres, enhancing both customer and employee experiences (CX & EX).
We look forward to engaging with partners, sharing insights, and contributing to the conversation on the evolving landscape of omnichannel communication.
