Shoptet

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sync:Automated Customer & Company Sync;check:Always Up-to-Date CRM Data;zap:Instant Caller Identification

This out-of-the-box integration connects your Shoptet e-commerce store with Daktela, automatically synchronising your customers and companies.

The moment a customer calls, your agents have their complete contact profile right in front of them — no manual lookups, no context switching, no wasted time. The sync is one-way (Shoptet → Daktela) and runs every 30 minutes, keeping your address book always up to date.

Setup Overview

Setup is simple and takes around 15 minutes. You will first need to create a "Partner API Add-on" within your Shoptet admin interface to obtain an API key.

Configuration is then completed in the Daktela GUI under Manage > Integrations, where you will enter your Shoptet store's URL and the API key to authenticate the connection.

sync:Automated Customer & Company Sync;check:Always Up-to-Date CRM Data;zap:Instant Caller Identification