This out-of-the-box integration connects your Shoptet e-commerce store with Daktela, automatically synchronising Customers and Orders into your Daktela CRM database.
The sync is one-way (Shoptet → Daktela), so the moment a customer calls, your agents can see their order history right in Daktela — no manual lookups needed. Because Shoptet creates a separate contact for every Customer record and every Order, we recommend turning the integration off after the initial synchronisation and merging any duplicate contacts in Daktela.
Setup is completed entirely from your existing Shoptet admin settings — no add-on or API key needs to be created. In Shoptet, open the Customers export and Orders export screens (unchecking the IP restriction on each) to copy the Hash, Orders hash, and Orders feed hash (using the "Only new or updated" export option), plus the Orders pattern from the order URL.
In the Daktela GUI under Manage > Integrations, enter your Shoptet Instance URI along with these hashes, map the Shoptet fields to your Daktela CRM fields, then click Authorise and Activate.
