8x8 is a well-known cloud solution for voice communication, video calls, and messaging. But what if you are looking for communication without compromise – in Czech, with full support and localisation? Then Daktela is your answer.
Daktela is a comprehensive omnichannel platform that unifies telephony, emails, web chats, social media, SMS, and messengers into one interface. Everything is clear, simple, without complicated integrations, and backed by a team that speaks your language.
🔹 More Than Voice: Daktela handles all the channels your customers use.
🔹 Easy Integration: Daktela connects effortlessly with your CRM, e-commerce platform, accounting software, or WFM system – no lengthy projects required.
🔹 Local Support and Localisation: Daktela has a team that knows your market. Communication in Czech, servers in the Czech Republic and Slovakia, and prompt responses.
🔹 AI and Automation: Chatbots, intelligent routing, call transcriptions, predictive dialling – Daktela offers powerful tools for efficient customer care.
🔹 Simple Interface: No complex consoles. Everything accessible in a few clicks. Agents can learn the system within a single day.
When you want to communicate effectively with Czech customers, integrate your systems, and gain complete visibility over the customer journey, you need more than a voice platform. You need a solution that understands you.
Every day, Daktela helps companies like Notino, PPL, Footshop, and Fischer handle thousands of customer interactions across multiple channels – reliably, clearly, and with maximum efficiency.
👉 Ready for a change? Request a free demo or book a consultation today.
