CloudTalk is undoubtedly a strong solution for voice communication. But if you’re looking for a platform that grows with your business, adapts to your needs, and offers a complete omnichannel experience, Daktela is the choice for you.
Daktela isn’t just “another cloud call center.” It’s a powerful platform that unifies all communication – calls, emails, SMS, web chats, social media, and messaging apps – into a single, easy-to-use interface. No more switching between apps. Everything your agents need is right in front of them. The result? Faster responses, happier customers, and less stress for your team.
🔹 True Omnichannel Communication: Daktela covers not just voice, but also emails, chats, social media – all in one clear application.
🔹 Local Infrastructure: Servers based in the Czech Republic and Slovakia ensure reliability, speed, and security.
🔹 Seamless Integrations: Connect with popular CRM systems, e-shops, authentication tools, and WFM solutions – all easily integrated with Daktela.
🔹 AI-Powered Automation: Chatbots, smart routing, predictive dialing – all set to streamline your operations.
🔹 20 Years of Market Experience: We know what businesses truly need.
Companies like Notino, PPL, Fischer, and Footshop rely on Daktela every day. Whether it's managing massive volumes of inquiries in e-commerce, ensuring instant responses in logistics, or handling seasonal spikes in travel, Daktela adapts to your business.
Expanding internationally? No problem. Daktela is built for growth, fully localized, remote-team friendly, and robust enough to manage operations across multiple countries.
Our goal is to help you deliver better customer care, streamline your operations, and boost client satisfaction. Thinking about switching from CloudTalk? We’ll be happy to show you everything Daktela can do.
👉 Ready for a change? Request a free demo or book a consultation today.
